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Understanding the Stakeholders

App Developer
C
R
R
R
Sustainability Expert
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C
A
A
Marketing Team
I
C
I
C
Financial Analyst
I
I
I
I
Financial Management
I
R
C
I
A
Content Creation
I

I

I
C
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I
Marketing Strategy
I
I

I

R
A
User Accqusation and growth strategy
I

I

I
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A
Data Accqusation agreement partner
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I
I
C
I
Data Security and privacy
R
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C
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I
User Testing and Feedback
R
C
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I
App Launch and Maintenance
R
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C
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Project Manager
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I
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I
Task
Concept Development and Refinement
UI/UX Design
App Devlopment (Coding and functionality)
Environmental Impact Calculation Integration

MEET THEIR NEEDS

KEEP INTO ACCOUNT

MANAGE CLOSELY

KEEP INFORMED

Users - are directly impacted by the app's features and functionalities, as they are the primary beneficiaries.

Developers - are invested in creating a successful app that meets user needs and aligns with the app's objectives.

Financial Institutions - are interested in partnerships that can provide value to their customers and align with their own objectives.

Environmental Organizations - are concerned with promoting sustainability but may have varying levels of interest in technology solutions.

Government and Regulatory Bodies - have an interest in promoting consumer protection and sustainability but may prioritize other policy areas.

Investors - are motivated by the app's potential for financial returns and impact.
They provide crucial resources and may have significant influence over strategic decisions and direction.

Businesses and Vendors - may see opportunities to align with the app's objectives and reach new customer groups.
They can provide products or services that complement the app's offerings, but their influence may be limited to specific partnerships and collaborations.

Suppliers and Manufacturers- are interested in partnerships that can expand their market reach and promote their products.

Media and Influencers - are interested in covering innovative solutions and trends that resonate with their audience.
While they can raise awareness and promote the app, their direct influence on its development may be limited.

Educational Institutions -  may be interested in incorporating the app into their curriculum or promoting it among their students.
They can provide valuable insights and partnerships but may have limited direct influence on the app's development and adoption.

Influence / Power of stakeholders

Interests of stakeholders

RACI Metrics
Ecosystem Mapping
Stakeholder Map

USERS

Family Earnings

Municipal corporation

Environmental NGOS

Appliances companies

State govt bodies

legal institutions

Online transaction companies

Bank

Sustainable Brands

Housing Societies

Schools and colleges

Financial Advisories

Regulatory bodies

Friends

Employers

Media

Influencers

Following rules made regarding environment

Rules are made by these bodies

Make sure people follow rules are made by these bodies

Rules are made by these bodies

They promote sustainable practices

Manufacturing appliances for home that uses less energy

Creating content around sustainable practices

Promoting content around sustainable practices

Advices users about their finances accordingly to their sustainable beliefs

Learnings from these institutions

Rain water harvesting and other infrastructural improvements adopted

Transactions recorded from the Apps like GPay, PayTM

Transactions recorded from the Apps like GPay, PayTM

Transactions occur through this institution

Availability of such brands around and their promotion

Encouragement by friends for eco friendly practices

Employers giving incentives on sustainability through CSR

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Finnature

How can today’s consumers overcome the ‘green guilt’ of their expenses and become budget as well as environment conscious in these highly consumeristic times

a mobile app that directly addresses the consumer dilemma between consumerism and sustainability helping users achieve financial well-being and environmental responsibility.

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Today's consumers face a financial and environmental double bind. They grapple with the desire to be eco-conscious, experiencing "green guilt" over their spending's environmental impact. However, existing financial tools offer no bridge between managing finances and environmental responsibility. This disconnect hinders consumers from:

Problem Brief


Understanding the environmental footprint of their purchases.
Identifying opportunities to reduce consumption.
Integrating eco-conscious choices into financial decision-making..

A mobile app that helps users achieve financial well-being and environmental responsibility. It combines:
Financial tracking
Environmental impact assessment
Eco-friendly spending recommendations
Supportive community for mindful consumption

Solution Conceptualisation

Goals & Objectives

Increase app usage and expense tracking.
Encourage sustainable spending habits.
Empower users with environmental impact data.
Build a thriving community for sharing experiences.

The solution directly addresses the consumer dilemma described in the behavioural statement by:
Understand: Calculate environmental impact and raise awareness.
Identify: Get personalized recommendations for reduced consumption.
Integrate: Make sustainable spending a seamless part of their finances.
Motivate: Encourage mindful spending through engaging design.

 

Behavioral Statement

When budget-conscious shoppers, overwhelmed by consumerism and seeking a balance between spending and sustainability, want to make smart financial decisions, they need a mobile app that tracks finances and measures purchases' environmental impact (measured by app usage, expense tracking, and engagement with sustainable spending recommendations).

Ideation

In this phase the desk research carried out to find out key attributes led to understanding the challenges  that could come up in making of financial management tools with sustainability tracking.

Key Attributes

AI-Powered Recommendations

Data-Driven Insights

Gamification

Utilizes AI to analyze user spending patterns and suggest eco-friendly alternatives within budget constraints.

Combines financial management & sustainability tracking (budgeting, expense tracking, carbon footprint).

Provides a comprehensive spending view across institutions (user consent required) for identifying areas to reduce environmental impact.

Provides users with clear visualizations and data on their spending's environmental footprint, fostering informed decision-making.

Resource Consumption Reduction & Reward Program

Users are empowered to track their consumption of major bills (electricity, water, light) and receive rewards for making environmentally conscious choices.

Implementing gamification elements (points, badges) to incentivize sustainable choices.

Engaging Community Forum
Unified Platform
Open Banking Integration

Fosters interaction between users for sharing tips, resources, and success stories, promoting a sense of community and motivation.

Anticipated Challenges Addressed

Finding Alternatives

 Data Entry & Import

Seamless Transaction Tracking & Clear Insights

Partnering with sustainable businesses which are also budget friendly increases eco-friendly options, while location-based features help users find nearby sustainable retailers.

 Leveraging NLP, ML, and expert oversight, the app empowers users with accurate environmental footprint calculations through a dynamic analysis of open-source data.

Gamification elements (points, badges, leaderboards) for sustainable choices. Rewarding in form of discounts or cashback codes on monthly resource bills for making environmentally conscious choices.

Offering automatic transaction import (with user consent) alongside manual entry for comprehensive financial tracking.

Visualizations simplify spending breakdowns and environmental impact, while separate charts for digital and cash transactions improve tracking for users and the app.

Data Accuracy
User Behaviour Change

(These were the key hurdles identified during the initial brainstorming phase to ensure a robust solution.)

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Defining the Features

Information Architecture
Feature Card Sorting Inference
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